Refund Policy
We strive to ensure every order is delivered with care and meets your expectations. Please review our refund policy below:
Order Cancellations: A full refund is available for orders that are canceled prior to being shipped. Please contact us promptly if you need to cancel your order.
Returns & Exchanges: Due to the nature of our products, we cannot accept returns or exchanges for any shipped items.
Damaged Shipments: If your order arrives damaged, we are here to help. Please contact us within 5 business days of receiving your order. To assist in resolving the issue, we require:
Photo documentation of the damaged product and shipping box.
The tracking number from the package.
Once we receive the necessary documentation, we will file an insurance claim with the shipping company. A replacement product will be shipped to you at no additional cost.
For any questions or assistance, feel free to contact our team. Thank you for your understanding and support!