Refund Policy

We strive to ensure every order is delivered with care and meets your expectations. Please review our refund policy below:

  • Order Cancellations: A full refund is available for orders that are canceled prior to being shipped. Please contact us promptly if you need to cancel your order.

  • Returns & Exchanges: Due to the nature of our products, we cannot accept returns or exchanges for any shipped items.

  • Damaged Shipments: If your order arrives damaged, we are here to help. Please contact us within 5 business days of receiving your order. To assist in resolving the issue, we require:

    • Photo documentation of the damaged product and shipping box.

    • The tracking number from the package.

    Once we receive the necessary documentation, we will file an insurance claim with the shipping company. A replacement product will be shipped to you at no additional cost.

For any questions or assistance, feel free to contact our team. Thank you for your understanding and support!